RETURN POLICY:
Due to the nature of the products we sell, sales on hair care and skin care products are final. All other unopened merchandise can be returned within four weeks from the date of purchase for your choice of store credit or refund. Merchandise must be returned in same condition as when purchased to qualify for return. Email orders@sagenaturalceuticals.com for return requests.
NORMAL ORDER PROCESSING / STORE HANDLING TIME:
1 to 2 days. We strive to get your order out the door as quickly as possible with most orders going out the same day as received!
Quick Tip: USPS Priority Mail ships quickest over FedEx Ground in most cases.
HOLIDAY PROCESSING / STORE HANDLING TIME:
1 to 2 days. During the holiday buying season, please allow one to two days for order processing. To insure that your package arrives on time, please choose the appropriate method below while considering our processing time.
CARRIERS:
We currently ship via US Postal Service and FedEx. The choice is yours! Below is information about each carriers delivery methods.
UNITED STATES POSTAL SERVICE (USPS) (Note: Delivery Times do Not Include Store Handling Times)
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Domestic Service
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Average Delivery Time
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Starting Price
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Pricing Factors
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Express Mail®
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Overnight, most locations
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From $13.65
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Prices based on weight and distance
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Priority Mail®
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1 - 3 days
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From $4.90
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Prices based on weight and distance
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First-Class Mail®
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1 - 3 days
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From $0.44
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Prices based on weight and shape. Packages weighing over 13 oz must go Priority Mail.
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**US Postal Service Does Not Deliver on Sundays
FEDERAL EXPRESS (FEDEX) (Note: Delivery Times do Not Include Store Handling Times and Weekends)
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Domestic Service
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Average Delivery Time
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Starting Price
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Pricing Factors
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First Overnight
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Overnight Next Business Day, First AM Delivery
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varies
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Prices based on weight and distance
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Priority Overnight
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Overnight Next Business Day, Morning Delivery
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varies
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Prices based on weight and distance
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Standard Overnight
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Overnight, By End of Next Business day
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varies
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Prices based on weight and distance
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Two Day
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By End of 2nd Business Day
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varies
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Prices based on weight and distance
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Express Saver
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2-3 Business Days
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varies
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Prices based on weight and distance
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Ground or Home Delivery
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3-4 Business Days
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varies
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Prices based on weight and distance
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**We Do Not Offer the Option of FedEx Saturday Delivery with the exception of FedEx Home Delivery which automatically attempts Saturday Delivery.
**FedEx Ground is only available for Commercial Addresses.