RETURN POLICY:

Due to the nature of the products we sell, sales on hair care and skin care products are final.  All other unopened merchandise can be returned within four weeks from the date of purchase for your choice of store credit or refund. Merchandise must be returned in same condition as when purchased to qualify for return. Email orders@sagenaturalceuticals.com for return requests.  

 

 

NORMAL ORDER PROCESSING / STORE HANDLING TIME:

1 to 2 days.  We strive to get your order out the door as quickly as possible with most orders going out the same day as received!  

 

Quick Tip: USPS Priority Mail ships quickest over FedEx Ground in most cases.

 

 

HOLIDAY PROCESSING / STORE HANDLING TIME:

1 to 2 days.  During the holiday buying season, please allow one to two days for order processing.  To insure that your package arrives on time, please choose the appropriate method below while considering our processing time.

 

 

CARRIERS:

We currently ship via US Postal Service and FedEx.   The choice is yours!  Below is information about each carriers delivery methods.

 

 

UNITED STATES POSTAL SERVICE (USPS) (Note: Delivery Times do Not Include Store Handling Times)

Domestic Service

Average Delivery Time

Starting Price

Pricing Factors

Express Mail®

Overnight, most locations

From $13.65

Prices based on weight and distance 

 

Priority Mail®

1 - 3 days

From $4.90

Prices based on weight and distance 

 

First-Class Mail®

1 - 3 days

From $0.44

Prices based on weight and shape. Packages weighing over 13 oz must go Priority Mail.

 

 

 

 

 

 

 

 

 

 

 

 

International Service

Average Delivery Time

Starting Price

Pricing Factors

 

 

 

 

Express Mail International®

3 - 5 days

From $26.95

Prices based on weight and distance 

 

Priority Mail® International

6-10 days

From $11.45

Prices based on weight and distance 

Flat-rate options available!

First-Class Mail International™

varies

From $0.75

Prices based on weight, shape and distance

**US Postal Service Does Not Deliver on Sundays

 

 

FEDERAL EXPRESS (FEDEX) (Note: Delivery Times do Not Include Store Handling Times and Weekends)

Domestic Service

Average Delivery Time

Starting Price

Pricing Factors

First Overnight

Overnight Next Business Day, First AM Delivery

varies

Prices based on weight and distance 

 

Priority Overnight

Overnight Next Business Day, Morning Delivery

varies

Prices based on weight and distance 

 

Standard Overnight

Overnight, By End of Next Business day

varies

Prices based on weight and distance 

Two Day

By End of 2nd Business Day

varies

Prices based on weight and distance

Express Saver

2-3 Business Days

varies

Prices based on weight and distance

Ground or Home Delivery

3-4 Business Days

varies

Prices based on weight and distance

 

**We Do Not Offer the Option of FedEx Saturday Delivery with the exception of FedEx Home Delivery which automatically attempts Saturday Delivery.

**FedEx Ground is only available for Commercial Addresses.